7777c Privacy Policy — How We Handle Your Personal Data

7777c ("we", "us", "our") is an online casino and sports betting platform operating at 7777c.io and serving registered players primarily located in Bangladesh. We take our responsibility to protect the personal data of our players and site visitors seriously. This Privacy Policy sets out in clear terms what data we collect, why we collect it, how we use it, and the controls you have over it.

This Policy should be read alongside the 7777c Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions relevant to your account and your use of the Platform. Together, these three documents form the complete framework governing your relationship with 7777c.

We do not collect more data than is necessary for the purposes described in this Policy, and we do not retain personal data for longer than those purposes require. If you have questions about any aspect of this Policy, please contact us at [email protected].

7777c collects personal data in several categories depending on your relationship with the Platform. The following table summarises the main categories of data we collect and typical examples of each:

We do not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required to fulfil a responsible gaming obligation (for example, processing a medical self-exclusion request) and only with your explicit consent in such cases.

7777c collects personal data through the following channels:

• Direct interactions: Data you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or update your account profile.
• Automated technologies: When you visit or use the 7777c Platform, we automatically collect technical and usage data via cookies, server logs, and similar tracking technologies. See Section 9 (Cookies & Tracking) for full details.
• Third-party payment providers: When you transact via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank, those providers share confirmation and reference data with us for the purpose of crediting or debiting your 7777c wallet. We do not receive your full mobile banking PIN or internet banking password from these providers.
• Game providers: Licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share anonymised session and round-result data with us for game settlement, dispute resolution, and platform analytics purposes.
• Identity verification services: Where we use a third-party KYC provider to verify your identity documents, that provider will share the outcome of the verification check with us.

We process your personal data only for clearly defined, legitimate purposes. The primary purposes for which 7777c processes personal data are as follows:

• Account creation and management: To register your account, authenticate your identity at login, maintain your account settings, and communicate account-related information to you.
• Payment processing: To process deposits and withdrawals in Bangladeshi Taka (BDT) via your chosen payment method, and to maintain an accurate record of all financial transactions on your account.
• Identity verification and fraud prevention: To verify that you meet the 21+ age requirement, to confirm that your payment methods are registered in your own name, to detect and prevent fraudulent activity, and to comply with anti-money laundering (AML) obligations.
• Game and betting services: To deliver casino games and sports betting markets, settle bets, resolve disputes, and maintain a fair play environment for all players.
• Responsible gaming: To monitor player behaviour for signs of problem gambling, to apply responsible gaming tools requested by players (such as deposit limits and self-exclusion), and to fulfil our duty of care obligations.
• Customer support: To respond to your queries, resolve complaints, and maintain a record of communications for quality assurance and dispute resolution purposes.
• Platform improvement: To analyse usage patterns, identify technical faults, improve the user experience, and develop new features for the Platform.
• Marketing communications: Where you have opted in, to send you promotional offers, bonus notifications, and news about new games or features available on 7777c. You may opt out at any time via your account settings or by contacting [email protected].
• Legal compliance: To meet our obligations under applicable laws and to respond to lawful requests from competent authorities.

7777c processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 7777c — specifically, to provide the gaming and betting services described in our Terms & Conditions, to manage your account, and to process payments.
• Legal obligation: Processing required to comply with applicable laws, including age verification requirements, anti-money laundering regulations, and responding to lawful authority requests.
• Legitimate interests: Processing carried out to pursue our legitimate business interests, such as fraud prevention, Platform security, analytics, and service improvement, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing carried out with your specific, informed, and freely given consent — in particular, for optional marketing communications and for the processing of any sensitive data in a responsible gaming context. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7777c does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

• Payment providers: We share necessary transaction reference data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank solely to process your deposits and withdrawals.
• Game providers: Game studios receive the minimum data necessary to deliver and settle game rounds. These providers process data under their own data protection frameworks and are contractually prohibited from using player data for any purpose beyond game delivery and settlement.
• Identity verification providers: Where a third-party KYC service is used, your identity document images and personal data are shared with that provider solely for the purpose of verifying your identity. Verification providers are bound by strict data processing agreements.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law or in response to a valid legal process. We will notify you of such disclosure where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 7777c's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any material change to this Privacy Policy that results from it.

All third parties with whom we share personal data are required to implement appropriate technical and organisational measures to protect that data, and to process it only for the specific purposes for which it was shared.

7777c retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are as follows:

• Active account data: Retained for the full duration of your account being active on the Platform.
• Transaction and financial records: Retained for a minimum of seven years following the date of the transaction, in accordance with standard financial record-keeping requirements.
• Identity verification documents: Retained for a minimum of five years following account closure or the completion of the KYC process, whichever is later.
• Support communications: Retained for up to three years following resolution of the relevant query or complaint.
• Marketing consent records: Retained for as long as your consent is active, plus one year following withdrawal of consent to demonstrate compliance.
• Technical and usage logs: Retained for up to twelve months unless required for an ongoing investigation or dispute.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked back to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for analytical and reporting purposes.

7777c implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security practices include, but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and the 7777c Platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using 7777c.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. 7777c staff members are authorised to access only the data necessary to perform their specific job function.
• Password protection: Account passwords are stored using one-way cryptographic hashing. 7777c staff cannot view your password and will never ask you to provide it.
• Secure data storage: Personal data is stored on secured servers with access logging, firewall protection, and regular security auditing.
• Staff training: All 7777c personnel who handle personal data receive regular training on data protection best practices and their obligations under this Privacy Policy.

Despite our best efforts, no method of data transmission over the internet or electronic storage system is entirely secure. While we strive to use commercially reasonable means to protect your personal data, we cannot guarantee absolute security. If you have reason to believe that your 7777c account has been compromised, please contact [email protected] immediately.

7777c uses cookies and similar tracking technologies to enhance your experience on the Platform, to keep you logged in between sessions, to remember your preferences, and to collect anonymised analytics data that helps us improve the service.

The types of cookies used on the 7777c Platform include:

• Strictly necessary cookies: Essential for the operation of the Platform. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing Platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and last-used payment method, so you do not have to re-enter them on every visit.
• Analytics cookies: Used to collect anonymised data about how visitors use the Platform — which pages are visited most frequently, how long sessions last, and where users navigate from. This data helps us identify areas for improvement. We use only privacy-respecting analytics tools for this purpose.
• Performance cookies: Used to monitor Platform performance, detect errors, and ensure a stable and responsive experience across different devices and network conditions.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will prevent certain core features of the 7777c Platform from functioning correctly. For full details on managing cookies in your specific browser, refer to your browser's help documentation.

Subject to applicable law, you have the following rights in relation to the personal data 7777c holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within a reasonable timeframe and no later than 30 days from receipt of your request.

The 7777c Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend that account, delete the associated personal data to the extent permitted by law, and retain only the information necessary to prevent the individual from re-registering.

If you believe that a person under 21 has registered an account on 7777c, please notify us immediately at [email protected]. We take underage gambling prevention seriously and will act promptly on all such reports.

Parents and guardians are encouraged to make use of parental control software to restrict access to online gambling platforms on devices used by minors. 7777c supports all responsible measures taken by households to prevent underage access.

The 7777c Platform integrates with a number of third-party services to deliver its full functionality. These include licensed game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), payment processing providers (bKash, Nagad, Rocket, Upay, and banking partners), and identity verification services.

Each third-party service operates under its own privacy policy and data processing framework. 7777c is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the 7777c Platform.

Where 7777c acts as a data controller and engages a third party as a data processor, we require that processor to implement appropriate security measures and to process personal data only on our documented instructions and for no other purpose.

7777c reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, a change in how we use your data or the introduction of a new data-sharing arrangement — we will notify registered account holders via the email address on file and will update the "Last Updated" date at the top of this page.

Where changes are minor or administrative in nature (such as correcting a typographical error or clarifying existing language), we may update the Policy without prior notification. We therefore encourage you to review this page periodically to stay informed of how 7777c handles your personal data.

Your continued use of the 7777c Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change, you should cease using the Platform and request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 7777c holds about you, please contact our dedicated support team. We operate 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6).

Support email: [email protected]

Please include "Privacy Enquiry" or "Data Rights Request" in the subject line of your email so we can direct your message to the appropriate team member. We aim to acknowledge all data-related enquiries within two business days and to resolve them within 30 calendar days of receipt.

Please note that the email address above is provided as plain text. Do not send sensitive payment credentials, passwords, or full identity document images via email unless specifically requested as part of a KYC verification process initiated by 7777c.